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Click the buttons below to access contact information for our different teams.

Prescription Ordering Direct (POD)
Prescription Ordering Direct (POD)

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Bath and North East Somerset, Swindon and Wiltshire Clinical Commissioning Group has introduced new ways of working. Staff can be contacted via their direct email addresses and contact numbers (where there are existing relationships), so please use these routes in the first instance. 

If you are unsure who to contact please use the contact details below, and we will ensure your enquiry is dealt with by the appropriate person.

Telephone numbers

Contact us by calling 0300 304 7500  Monday - Friday between 9am - 5pm.

Email

To contact a specific team, e.g. the Prescription Ordering Direct Service, please use the links above. For general office enquiries you can email us at This email address is being protected from spambots. You need JavaScript enabled to view it.. No patient or personal information should be sent to this email address. If you are unsure where to send information of this nature, please contact us to request the correct email address.


Registered and Postal address

Jenner House, Unit E3, Langley Park, Avon Way, Chippenham SN15 1GG (if you are unable to contact us via email)


Compliments and Complaints

To contact the Patient Advice and Liason Team (PALS) with any concerns or compliments:
This email address is being protected from spambots. You need JavaScript enabled to view it. or tel 0300 561 0250
Find out more on our PALS and Complaints page
 
 
 
 

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  • Home
  • About us
    • Our vision and values
    • Our localities
      • Bath and North East Somerset
      • Swindon
      • Wiltshire
    • Governance
      • Our Governing Body
      • Our Executive Leadership Team
      • Key documents
      • Corporate registers
      • Meetings
    • How we spend your money
      • Expenditure over £25,000
      • Financial sanctions
      • Procurement register
    • Our partners
    • Equality, diversity and inclusion
    • How we use your information
  • Get Involved
    • Our involvement structures
    • How to get involved
      • BSW CCG's Our Health, Our Future Panel
      • Join one of our patient and public engagement groups
      • Join a Patient Participation Group at your local GP surgery
      • Subscribe to our regular stakeholder newsletter
      • Find us on social media
    • Consultations and engagement
      • Current consultations
        • Transforming maternity services together
        • Transforming our mental health services
      • Past consultations
        • Our Health, Our Future
    • You said, we did
    • 2020/21 Patient and Public Engagement Annual Report
    • Newsletter information
      • BSW Together - Issue 3 February 2021
      • BSW Together - Issue 4 April 2021
    • AGM
  • Your health
    • Which NHS service should I use?
      • Self care
      • NHS 111
      • Pharmacies
      • GP practices
        • Primary Care Networks
      • Minor Injury Unit (MIU)
      • Walk-in and urgent treatment centres
      • A&E
      • Referral service
      • Prescription Ordering Direct (POD)
      • Maternity services
        • Changes to Maternity Services during COVID-19 pandemic
      • Mental health services - In crisis? call 0800 953 1919
        • Mental health and coronavirus
      • Patient transport
      • Urgent eye care
      • Children's health
      • Oximetry @home
    • Find a local service
    • What we do and don't fund
      • What we do and don't fund: Locality-specific policies
    • Continuing Healthcare
    • Your Care Record
      • My Care Hub Privacy Policy
    • Recommended Summary Plan for Emergency Care and Treatment
    • Keeping yourself and your family well this winter
    • Discharge Grant Scheme
  • News and events
    • News
    • LIVE: Covid-19
      • Pharmacy Opening Hours
      • Bereavement support
      • How local health and care partners have responded to COVID-19
      • Advice for shielded patients
      • Covid-19 vaccination
      • Covid-19 case numbers
      • Q&As for health and social care staff
      • Vaccination image gallery
      • LIVE: FAQs about Bath Racecourse
      • LIVE: FAQs about Salisbury City Hall
      • Information for communities
      • Long Covid
    • Campaigns
      • Year of the Nurse and Midwife
      • COVID 19
      • Don't wait and worry - we're here for you
      • Help Us Help You
      • Flu vaccination
      • Mental Health At Home
      • International Women's Day
        • Becky Greatorex, Deputy Manager at Temple House Surgery
        • Tina Symons, Clinical Nursing Lead at Bradford on Avon Health Centre
        • Dr Kate Fallon, GP and Senior Partner at Somerton House Surgery
        • Dr Alison Humphrey, GP, Hope House Surgery, Radstock
        • Dr Caroline Rance, GP at St Augustine’s Medical Practice, Keynsham
        • Donna Pais
        • Jo Cullen
        • Dr Gita Sunthankar
    • Calendar meetings and events
    • Integrated Care Centres
      • Devizes Health Centre
      • Trowbridge ICC
    • Newsletters
  • Documents and reports
  • For clinicians
    • Medicines
    • Primary care documents
    • Meetings
    • Safeguarding
  • Contact us
    • Freedom of information
    • Media enquiries
    • Compliments and complaints
    • Find us on social media
    • Finance
  1. Twitter
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  • RT @medvivonews: Often our mind is our biggest bully. If you wouldn’t say it yourself, don’t say it to yourself. #WellnessWednesday https:/…

  • @DHSCgovuk are developing a new plan for mental health and wellbeing. They have launched a survey to ask the public a range of questions to help develop...

  • NHSBSWCCG (@NHSBSWCCG)

    Walk-in Covid-19 vaccine clinic for children 💉 🧒 Children aged 5-11 only 📍 Melksham 📅 18 May 🕙 3pm - 6pm Just walk in, no need to book! For other walk-in...

  • RT @careuk: More than a third of British adults have questions about dementia and don't know how to get the answers. If you or someone yo…

  • RT @CaraCBCEO: I have written this article to mark #IDAHOBIT2022 ruh.nhs.uk/media/news_hom… There is no place for homophobia, transphobia o…

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    Copyright © 2022 Bath and North East Somerset, Swindon and Wiltshire CCG. All Rights Reserved.
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    • Home
    • About us
      • Our vision and values
      • Our localities
        • Bath and North East Somerset
        • Swindon
        • Wiltshire
      • Governance
        • Our Governing Body
        • Our Executive Leadership Team
        • Key documents
        • Corporate registers
        • Meetings
      • How we spend your money
        • Expenditure over £25,000
        • Financial sanctions
        • Procurement register
      • Our partners
      • Equality, diversity and inclusion
      • How we use your information
    • Get Involved
      • Our involvement structures
      • How to get involved
        • BSW CCG's Our Health, Our Future Panel
        • Join one of our patient and public engagement groups
        • Join a Patient Participation Group at your local GP surgery
        • Subscribe to our regular stakeholder newsletter
        • Find us on social media
      • Consultations and engagement
        • Current consultations
          • Transforming maternity services together
          • Transforming our mental health services
        • Past consultations
          • Our Health, Our Future
      • You said, we did
      • 2020/21 Patient and Public Engagement Annual Report
      • Newsletter information
        • BSW Together - Issue 3 February 2021
        • BSW Together - Issue 4 April 2021
      • AGM
    • Your health
      • Which NHS service should I use?
        • Self care
        • NHS 111
        • Pharmacies
        • GP practices
          • Primary Care Networks
        • Minor Injury Unit (MIU)
        • Walk-in and urgent treatment centres
        • A&E
        • Referral service
        • Prescription Ordering Direct (POD)
        • Maternity services
          • Changes to Maternity Services during COVID-19 pandemic
        • Mental health services - In crisis? call 0800 953 1919
          • Mental health and coronavirus
        • Patient transport
        • Urgent eye care
        • Children's health
        • Oximetry @home
      • Find a local service
      • What we do and don't fund
        • What we do and don't fund: Locality-specific policies
      • Continuing Healthcare
      • Your Care Record
        • My Care Hub Privacy Policy
      • Recommended Summary Plan for Emergency Care and Treatment
      • Keeping yourself and your family well this winter
      • Discharge Grant Scheme
    • News and events
      • News
      • LIVE: Covid-19
        • Pharmacy Opening Hours
        • Bereavement support
        • How local health and care partners have responded to COVID-19
        • Advice for shielded patients
        • Covid-19 vaccination
        • Covid-19 case numbers
        • Q&As for health and social care staff
        • Vaccination image gallery
        • LIVE: FAQs about Bath Racecourse
        • LIVE: FAQs about Salisbury City Hall
        • Information for communities
        • Long Covid
      • Campaigns
        • Year of the Nurse and Midwife
        • COVID 19
        • Don't wait and worry - we're here for you
        • Help Us Help You
        • Flu vaccination
        • Mental Health At Home
        • International Women's Day
          • Becky Greatorex, Deputy Manager at Temple House Surgery
          • Tina Symons, Clinical Nursing Lead at Bradford on Avon Health Centre
          • Dr Kate Fallon, GP and Senior Partner at Somerton House Surgery
          • Dr Alison Humphrey, GP, Hope House Surgery, Radstock
          • Dr Caroline Rance, GP at St Augustine’s Medical Practice, Keynsham
          • Donna Pais
          • Jo Cullen
          • Dr Gita Sunthankar
      • Calendar meetings and events
      • Integrated Care Centres
        • Devizes Health Centre
        • Trowbridge ICC
      • Newsletters
    • Documents and reports
    • For clinicians
      • Medicines
      • Primary care documents
      • Meetings
      • Safeguarding
    • Contact us
      • Freedom of information
      • Media enquiries
      • Compliments and complaints
      • Find us on social media
      • Finance
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