Our involvement structures

Our core values reflect that we are committed to ensuring your voice influences key decisions and helps to shape our services across Bath and North East Somerset, Swindon and Wiltshire (BSW). Read below to find out how we put people who use our services, those who care for and support them, and the wider public, at the centre of everything we do.

The Bath and North East Somerset, Swindon and Wiltshire Clinical Commissioning Group Constitution ↓

Our Constitution explains how we are governed and how decisions are made.

Our Patient and Public Involvement Lay Person ↓

Julian Kirby sits on our Governing Body and is our lay member for Patient and Public Engagement.

Julian’s first career was as a police officer serving across Wiltshire and Swindon before being appointed as the Assistant Chief Constable of South Wales.  On retirement in 2014, Julian joined Age UK Wiltshire & Swindon as Chief Executive Officer. He has a passion for championing health and social care for older people in particular and will bring experience and knowledge of the voluntary and community sectors to the CCG Governing Body.

“I am excited to be taking on this new challenge, I think it is vital for the NHS to work with voluntary and community organisations to deliver Health and Care to people across BSW. I will work hard to ensure that patients and the wider public, are at the centre of everything the new CCG does.”

Our communications and engagement strategy ↓

We are currently in the process of developing our communications and engagement strategy and this will be shared with our Governing Body to approve in late Spring 2020.

This strategy will set out how we will involve everyone living and working in BSW, including members of the public, primary care colleagues and the voluntary sector, in helping shape local health and care services. 

Statutory guidance for patient and public involvement in the commissioning of health and care

We use this guidance to ensure we meaningfully involve the public in our work to improve services, including giving clear advice on our legal duty to involve the local community. The guidance, which can be read here, is written for all clinical commissioning groups (CCGs) across the country and NHS England.

This guidance sets out 10 key actions on how we should embed involvement in our work. They are:

  1     Involve the public in governance

  2      Explain public involvement in commissioning/business plans

  3     Demonstrate public involvement in annual reports

  4     Promote and publicise public involvement

  5     Assess, plan and take action to involve

  6     Feed back and evaluate

  7     Implement assurance and improvement systems

  8     Advance equality and reduce health inequalities

  9     Provide support for effective involvement

  10     Hold providers to account

Our principles of participation ↓

Patient and Public engagement sits at the heart of our work, using population insight and patient experience to co-produce, shape and ultimately drive our plans. Our work will enable a greater understanding of the needs and desires of our population to help us make quicker, more effective decisions to deliver better health outcomes. We want services to be co-produced with our population, ensuring that their needs and experiences shape both the design and delivery. By listening and acting upon patient and carer feedback at all stages of commissioning, we can ensure the services we commission are high quality, meet the needs of our population, and continuously improve.

To achieve this, we will continue to undertake a wide range of engagement activity, including co-production, at the earliest stages of service design. We will engage the public in prioritising and planning, using complaints and feedback to drive service improvement, and providing accessible information to patients and public about services and involvement opportunities.

We will follow these principles for engagement:

Principles of engagement