Devizes Health Centre
Devizes Health Centre will be one of the region’s first integrated care centres with a number of organisations coming together to provide a range of health service from one building. Health care professionals from the four local GP surgeries will provide patients with same day or next day medical care as well as routine blood tests and clinics for things like asthma and diabetes.
The services currently provided by Wiltshire Health and Care at Devizes Community Hospital will be moving to the new health centre and the community hospital will close. Royal United Hospitals Bath (RUH) will be providing outpatient services including audiology, care of the elderly, paediatrics, rheumatology and urology services. The Avon and Wiltshire Mental Health Partnership (AWP) will provide some of its mental health services from the new health centre.
The Devizes Health Centre will give much-needed additional space for health services in the area, making it easier for patients to access the care they need locally and all under one roof.
Devizes Health Centre will be leading the field in sustainable design, as one of a small number of ‘Net Zero’ health facilities across England. The site will have an energy EPC rating of A+, and will utilise green technology, such as heat pumps and solar panels to generate electricity and heat to serve the building.
The building of the new Devizes Health Centre is being overseen by NHS Property Services, which has worked with the CCG over the last few years to get the £10.9 million project off the ground. Construction started in May 2021 and the new Devizes Health Centre is due to open in summer 2022.
Health service providers working in the Devizes Health Centre
Devizes Primary Care Network made up of Lansdowne Surgery, Market Lavington Surgery, St James Surgery and Southbroom Surgery. You might see:
- Advanced Nurse Practitioners
- Physician Associates
- First Contact Practitioners (Physiotherapists, Paramedics and Mental Health)
- Practice Nurses
- Healthcare Assistants
- GP Registrars
Wiltshire Health and Care will be providing services including:
- Speech and Language Therapy
- Orthopaedic interface service
- PACE and Oxygen
Royal United Hospitals Bath (RUH) will be providing outpatient services for:
- Care of the elderly
- Paediatrics and Paediatric Dietetics
Avon and Wiltshire Mental Health Partnership (AWP) will be providing:
- Memory assessment and dementia services
Frequently Asked Questions
Where is the new Devizes Health Centre?
The new centre is being built on Marshall Road in Devizes, on land next to Devizes NHS Treatment Centre and across the road from Greenlane Hospital.
How will I get to the Devizes Health Centre?
If you are travelling by bus, the number 1A Devizes Town bus service stops regularly at Greenlane Hospital which is across the road from the new Devizes Health Centre.
If you are travelling by car, there is ample car parking outside the health centre.
From the town centre it will take you around 30 minutes to walk to the health centre.
What services will there be at the Devizes Health Centre?
You will go to the health centre for things like:
- same day or next day medical care following telephone triage
- blood tests
- routine medical reviews for conditions such as asthma and diabetes
- diabetes services
- audiology services
- podiatry services
- mental health services.
Will there be a minor injury unit or accident and emergency unit at the centre?
No, there will not be a minor injuries unit or A&E department at the Devizes Health Centre. People with minor illnesses can be treated at the new centre. However, there will not be a walk in and waiting facility. People should telephone their GP to be triaged, then will be invited to attend the centre if necessary.
When there is a genuine emergency, where someone is seriously ill or injured and their life is at risk, the advice is to call 999 and don’t panic.
Will there be any inpatient beds at this centre?
The Devizes Health Centre will only see day patients and so there will not be any inpatient beds at the centre.
Will it be a walk-in centre or will I need an appointment?
The Devizes Health Centre will not be a walk-in centre. You will visit the health centre by appointment only.
Does this mean I won’t go to my usual GP surgery anymore?
Routine care will continue to take place at your current GP surgery. You will be able to book routine appointments in your usual way.
If you need same day or next day care you will ring your usual GP surgery and the receptionist will book a telephone appointment with a clinician at the Devizes Health Centre. If needed you will be offered an appointment at the health centre.
How will I make a GP appointment at the Devizes Health Centre?
You won’t make your own appointment directly with the Devizes Health Centre.
If you are very unwell and require prompt care, you will ring your usual GP surgery. Your surgery receptionist will book a telephone appointment for you to speak with one of our duty clinicians based at the Devizes Health Centre. The clinician will contact you by telephone and discuss your symptoms and if they think you need to be seen for further assessment, the clinician will book you an appointment to attend the Health Centre.
When will I start going to the Devizes Health Centre?
The health centre is due to open in summer 2022. Your GP or other health service provider will let you know as soon as possible if there is a change to where you get your treatment, including going to the Devizes Health Centre.
What is happening to Devizes Community Hospital – will any services still be provided there?
Once all the existing services at the community hospital have relocated the hospital will close.
NHS Property Services are working through a process to manage the future of the community hospital site.
How much is the development costing?
It is expected to cost £10.9m to build the Devizes Health Centre with funding coming from NHS England.
How many parking spaces for staff and patients are there?
There will be:
- 64 standard spaces – (4 of which are car share)
- 6 accessible spaces
- 4 parent and child spaces
Will there be X-ray facility?
There will be no X-ray facility in the Health Centre. However, the neighbouring treatment will be able to offer this service if deemed necessary.
Will there be a pharmacy?
There will be no pharmacy at the Health Centre.
Will there be dental services?
Dental services will not be provided at the Health Centre.
What is the difference between Devizes Treatment Centre and the new Devizes Health Centre?
The Treatment Centre is a privately run company that does some outpatients and operation services for the NHS. The Centre offers appointments that can be booked through 111 or through a GP referral and are equipped to diagnose and deal with many of the most common ailments people attend A&E for.
The Health Centre will predominantly provide primary and community care services.
Will there be links to Salisbury Hospital, as there are to RUH?
The Health Centre will have links with all neighbouring Acute Hospitals so that patients can be referred as required.
Is the Health Centre privately owned?
No, it is owned by NHS Property Services.
Find out more
- Live stream from building site
- Site plan
- Watch: The redevelopment of Devizes Health Centre
- Work to begin imminently on new Devizes Health Centre after plans approved
- Health leaders and construction officials celebrate new multimillion pound Devizes Health Centre build reaching highest point
- Work continues at pace on innovative new Devizes Health Centre
Further information on the new Devizes Health Centre can be found on the NHS Property Services website.