Referral service

You have been referred, what will happen next?

Your GP surgery will complete a referral and send it through to your local Referral Service.

Your GP surgery will provide information as to what steps, if any, you need to take to activate your referral.

Your local Referral Service will then contact you by email or post and provide you with information on how to book your appointment.

This should normally happen within two working weeks of being referred.


What do I do if I haven’t heard anything?

It may take up to two working weeks for the Referral Service to contact you so please do not be concerned if you haven’t heard anything during this time.

If you haven’t heard anything after two working weeks, or if you received a letter or email, you need to contact your local Referral Service.

For Bath area GP surgeries: This email address is being protected from spambots. You need JavaScript enabled to view it.

For Wiltshire area GP surgeries: This email address is being protected from spambots. You need JavaScript enabled to view it.

For Swindon area GP surgeries: This email address is being protected from spambots. You need JavaScript enabled to view it.

Please email us if possible, but if you are unable to do this, you can leave us a voice message on 01793 987663 and someone will come back to you as soon as possible.

If you are unsure which area your GP surgery comes under, please see below: 

Bath and North East Somerset Practices ↓

Batheaston Medical Centre

Chew Medical Practice

Combe Down Medical Practice

Elm Hayes Medical Practice

Fairfield Park Surgery

Grosvenor Place Surgery

Harptree and Cameley Surgeries

Hillcrest Surgery

Hope House Surgery

Monmouth Surgery

Newbridge Surgery

Heart of Bath (St James Surgery and Oldfield Surgery)

The Pulteney Practice and Bathampton Surgery

Rush Hill Surgery

Somerton House Surgery

St Augustine’s Surgery

St Chad’s and Chilcompton Surgery

St Mary’s Surgery

St Michael’s and The Beehive Surgeries

Temple House Practice

University Medical Centre

Westfield Surgery

Westview Surgery

Widcombe Surgery

Swindon practices ↓

Abbey Meads

Ashington House

Carfax Medical Centre

Elm Tree Surgery

Eldene Surgery 

Eldene Health   Centre ( Victoria Cross )


Great Western Surgery

Hawthorn Medical Centre

Hermitage Surgery  

Kingswood Surgery

Lawn Medical Centre

Merchiston Surgery

Moredon Surgery

North Swindon Practice

Old Town Surgery

Park Lane Practice

Phoenix Surgery

Priory Road Medical Centre

Ridge Green Medical Centre

Ridgeway View

Sparcells Surgery

Taw Hill Surgery

Victoria Cross Surgery

Westrop Surgery

Whalebridge Practice

Wiltshire practices ↓

The Avenue Surgery

Box Surgery

Bradford on Avon and Melksham Health Centre

Burbage Surgery

Courtyard Surgery

Circklade Surgery

Giffords Surgery

Hathaway Medical Centre

Hindon Surgery

Jubilee Field Surgery

Kennet and Avon Medical Partnership

Lansdowne Surgery

Lodge Surgery

Lovemead Group Practice

Malmesbury Primary Care Centre

Market Lavington Surgery

New Court Surgery

Northlands Surgery

Old School House Surgery

Patford House Partnership

Porch Surgery

Purton Surgery

Ramsbury Surgery

Rowden Surgery

Sixpenny Handley Surgery

Spa Medical Centre

St James Surgery

Tinkers Lane Surgery

Tolsey Surgery

Trowbridge Health Centre

Westbury Group Practice


Where can I go for more information?

For information regarding the rights patients having when choosing where to go for treatment, click here.

For information regarding the choices available to you on the NHS, click here.

For queries regarding your referral, please contact your local referral service or GP practice.